Eye on the Industry Episode 14 Features New Look President Jacinthe Laurendeau Discussing 40-Year Anniversary and Club 86 Launch

OptikNow released Episode 14 of its "Eye on the Industry" podcast, featuring a bilingual conversation with New Look President Jacinthe Laurendeau. The episode marks the optical retailer’s 40th anniversary, tracing its evolution from founder Guy Rouleau’s initial six stores to current operations across Quebec, Ontario, British Columbia, and Saskatchewan. Laurendeau reflects on her career progression within the company and highlights technological advancements such as virtual try-on and digital measurements, while emphasizing that human expertise remains central to customer service. To celebrate the milestone, New Look launched Club 86, a frame collection inspired by 1980s aesthetics, including models named after served communities and one honoring Rouleau. The discussion explores how technology and personalization will shape the company’s future in Canadian optical retail.